The Bookish Pandora is managed and maintained by just TWO people, and once your order comes through we start on it from scratch! Nothing, absolutely nothing, is ever ready-to-be-shipped! We make every single order right from scratch! and therefore we request you to kindly be patient with your orders.
• Regular items (Pendants with glass top, regular bookmarks, brooches etc, which are NOT made of polymer clay) will take us upto 10 working days to ship to you unless mentioned otherwise. We ship all out items via FedEx Overnight across India, barring some regions (we use other services in those regions) and these services take about 4-7 days to deliver your item to your doorstep.
•Items made of Polymer Clay would first be available for pre-ordering for 15 days, from a given date to a certain date (look out for the launch date on our Instagram Posts and Stories). After this date, the product won't be available fo purchase and shall be marked "out-of-stock". We will then take another 10-12 days to ship to you, excluding Saturdays and Sundays. This extensive time period is required at our end, as these are 100% handmade items and take a lot of effort and time to make.
• We DON'T ship our items internationally yet. Really sorry about that.
In case delivery of an order is delayed or does not happen due to a mistake in the address or the contact number provided by the customer, the customer alone shall be held responsible for it. Once the said order reaches back to our address after failed delivery, The Bookish Pandora may send it back to you, on the correct address or with correct contact number, provided you pay the additional fee of back shipping plus the forward shipping, the second time. This fee may range from Rs.150/- to 200/- depending upon your location.
The order can not be cancelled in such cases and no refund shall be provided.